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Privacy Policy

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Last Updated: July 24, 2024

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This Privacy Policy describes how Costinoyu (referred to as “Company,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from zelpim.top (the “Site”).

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1. Information We Collect

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We collect various types of information from and about users of our Site, including:

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a. Personal Information You Provide to Us

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When you visit the Site, make a purchase, or register an account, we may collect the following personal information:

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  • Contact Information: Name, email address, postal address, and telephone number.

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  • Payment Information: Credit card numbers, debit card numbers, and other payment details (processed securely by third-party payment processors). We do not store full payment card details on our servers.

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  • Account Information: Username and password (if you create an account).

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  • Order Information: Details of products you purchase, shipping address, and billing address.

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  • Communications: Records of your correspondence with us, such as emails or customer service inquiries.

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b. Automatically Collected Information

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When you access and use the Site, we may automatically collect certain information about your device and browsing actions. This may include:

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  • Device Information: IP address, browser type, operating system, unique device identifiers, and mobile network information.

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  • Usage Data: Information about how you interact with our Site, such as pages visited, time spent on pages, links clicked, referring/exit pages, and other clickstream data.

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c. Cookies and Similar Technologies

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We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us to:

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  • Remember your preferences and settings.

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  • Analyze how our Site is used and improve its functionality.

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  • Provide personalized content and advertisements.

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For more details on cookies, please see the “Cookies and Tracking Technologies” section below.

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2. How We Use Your Information

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We use the information we collect for various purposes, including:

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  • To Fulfill Orders: To process your purchases, confirm your orders, handle payments, and deliver products to you.

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  • To Provide Customer Support: To respond to your inquiries, questions, and requests, and to provide assistance.
  • To Manage Your Account: To create and manage your account, if you choose to register one.

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  • To Improve Our Site: To understand how users interact with our Site, troubleshoot problems, and improve its design, content, and functionality.

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  • For Marketing and Personalization: To send you promotional emails, newsletters, and offers (with your consent, where required), and to personalize your experience on the Site.

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  • For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and detect and prevent other illegal activities.

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  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

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3. How We Share Your Information

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We may share your personal information with third parties in the following circumstances:

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  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information.

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  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

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  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

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  • With Your Consent: We may share your information with your explicit consent or at your direction.

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  • To Protect Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

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We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

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4. Cookies and Tracking Technologies

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As mentioned, we use cookies and similar tracking technologies. Cookies are small data files placed on your device. We use:

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  • Essential Cookies: Necessary for the Site to function correctly, enabling basic features like page navigation and access to secure areas.

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  • Performance/Analytics Cookies: Collect information about how you use our Site (e.g., which pages you visit most often), helping us improve the Site’s performance.

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  • Functionality Cookies: Allow the Site to remember choices you make (like your username or language) and provide enhanced, more personal features.

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  • Advertising/Targeting Cookies: Used to deliver more relevant advertisements to you based on your interests and browsing behavior.

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Managing Cookies

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You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

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5. Data Security

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We implement reasonable security measures, including technical and organizational safeguards, to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

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6. Your Rights

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Depending on your location and applicable laws, you may have the following rights regarding your personal information:

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  • Right to Access: You have the right to request access to the personal data we hold about you.

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  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

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  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal data under certain circumstances.

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  • Right to Object: You have the right to object to our processing of your personal data for certain purposes (e.g., direct marketing).

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  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

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  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

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  • Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

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To exercise any of these rights, please contact us using the contact information provided below.

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7. Third-Party Links

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Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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8. Children’s Privacy

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Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

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9. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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10. Contact Us

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If you have any questions about this Privacy Policy or our data practices, please contact us:

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